MetroPCS Business Hours | Opening, Closing & Holiday Hours

MetroPCS Business Hours: Metro T-Mobile was formerly known as MetroPCS and is also known simply as Metro. It is a small regional cellular service brand owned by T-Mobile United States.

It previously operated the fifth-largest mobile telecommunications network in the United States using CDMA. Metro conducts its operations in its physical stores only, unlike other prepaid brands that offer services in physical locations and also online.

 MetroPCS Regular Business Hours

Weekdays: The hours of operation vary location-wise. Commonly, MetroPCS is open Monday to Friday from 11 am to 8 pm, local time. If any holiday falls during the week, the hours of operation get changed.

MetroPCS Business Hours

Weekends: The customer service department operating MetroPCS Business Hours may vary depending on location. The hours for Saturday are 11 am to 9 pm and Sunday from 12 pm to 6 pm, local time.

MetroPCS Holiday Hours

The customer service department of MetroPCS Business Hours is closed on all major holidays. Mentioned below is the list of holidays that the company observes -:

  •           Thanksgiving
  •           Christmas
  •           New Year’s Day
  •           Martin Luther King Jr’s Birthday
  •           George Washington’s Birthday
  •           Memorial Day
  •           The Fourth of July
  •           Labor Day
  •           Columbus Day
  •           Veteran’s Day

The hours of operation may be affected the day before and after the holiday.

MetroPCS Special Event Hours

MetroPCS Business Hours does not list any special events on the website that affect hours of operation. However, the only special event affecting hours of operation is usually the day after Thanksgiving, when the customer service department is open from 5 am to 8 pm, local time. It can also vary the basis on location.

Contacting MetroPCS to Verify Business Hours

Phone Number: The customer service team these days is available everywhere for most of the top brands in the market. However, this traditional way of reaching customer service is still our favorite. The direct line to MetroPCS customer service is 888-863-8768, you can dial directly 611 from your MetroPCS Business Hours phone for customer services or dial 99 to make a payment.

You can connect with the customer service department during regular business hours at 1-888-863-8768. Of course, the easiest way to reach the customer care agent is by phone.

Email Contact: We could not trace any email ID for the service provided from their website. However, you can directly contact them on the customer service number to get your issue resolved.

Physical Mail: Customers can also send physical emails or letters to the customer service team. MetroPCS has different mailing addresses for payments and correspondence, we have mentioned below both addresses respectively:

For MetroPCS Payments

MetroPCS Wireless, Inc.

PO Box 5119

Carol Stream, IL 60197-5119

For MetroPCS Non-Payments

MetroPCS Wireless, Inc.

PO Box 601119

Dallas, TX 7536

Social Media Platforms: In today’s time this is probably the best and easiest way to get instant attention from the service provider. Usually, nowadays all of us use these popular social media platforms and with the changing times, we find it a better way of communication. For your reference, we have mentioned the social media links below.

Resource Links

Click on the above link to find your nearest MetroPCS store details, upon sharing your address or zip code the details will flash on your screen.

This link will land you in the world of MetroPCS Business Hours, you can explore for any information regarding the service provider here.

Yes, they are also there on Twitter, you can send messages to the team on their Twitter handle for quick attention.

The above link is for their Facebook page if you are not a Twitter user and prefer Facebook instead you can also get a response from their digital team on your queries on this platform. It has been noticed that the customer service team is pretty swift to reply to comments on their Facebook page.

MetroPCS has its own Instagram page as well, you can follow them on this social platform for new updates.

This link will land you on their social media account which is Pinterest.

This is the link for the MetroPCS Business Hours LinkedIn account you can follow them here for a career with the brand.

The above link is for the MetroPCS YouTube channel, where they upload videos related to their work and technology. So do check them out in case you are a technology freak.


To conclude, the customer service team is reachable 24*7 on call. You can also make payments on a dedicated line that takes 24 hours a day and all 7 days of the week.

The service provider indeed proved its brand value with a high standard of services consistently. No doubt why the brand has been acknowledged for its services many times.

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